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Support & Help
contact@winurhome.com
Phone
+44 7782 288856
Have Questions ?
Don't hesitate to send us an email if you can't find what you're looking for.
Click on "Buy a Ticket", choose the number of tickets you want and proceed to secure payment. You'll immediately receive your entry numbers by email.
We accept credit cards (Visa, Mastercard) and bank transfers. All payments are secure and encrypted.
Absolutely! The more tickets you buy, the better your chances of winning the property in the draw. There's no purchase limit.
The draw is conducted randomly and transparently from all tickets sold. Each ticket has an equal chance of winning the property up for grabs.
The winner is contacted immediately by email and phone. We also publish the winning number on our website and social media.
The draw date is shown on our site with a real-time countdown. You can track the progress directly on our homepage.
We're giving away quality properties, with all details (photos, location, size, value) available on the current prize draw page.
You receive the property ready to move in! Notary and transfer fees are included. You're free to live in it, rent it out or sell it.
No hidden fees. The property is handed over free of charges. Only standard ongoing costs (property tax, utilities...) are your responsibility after receiving the keys.
Check your spam folder. Otherwise, log into your account to view your tickets or contact our support at support@winurhome.com.
Check your banking details and card validity. If the problem persists, try another payment method or contact our support.
Log into your personal account. You'll find your purchase history, ticket numbers and the status of each draw there.
