Privacy Policy

1. Introduction

YD PARTNERS LTD (hereinafter “we”, “our” or “the Company”) is committed to protecting the privacy of users of the winurhome.com website (hereinafter “the Site”).

This privacy policy describes how we collect, use, store and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Data Controller

YD PARTNERS LTD
Registration number: 16766570
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: contact@winurhome.com
Phone: +44 7782 288856

3. Data Collected

We may collect the following personal data:

Identification data:

• First and last name
• Email address
• Phone number
• Postal address

Connection data:

• IP address
• Browser type
• Pages viewed
• Date and time of connection
• Visit duration

Browsing data:

• Cookies and trackers
• User preferences

4. Processing Purposes

Your personal data is collected and processed for the following purposes:

• Management of your account and orders
• Communication and customer support
• Improvement of our services
• Sending newsletters and marketing communications (with your consent)
• Compliance with our legal and regulatory obligations
• Statistical analysis and user experience improvement
• Fraud prevention and transaction security

5. Legal Basis for Processing

The processing of your personal data is based on:

• Your explicit consent
• The performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Our legitimate interest (service improvement, security)

6. Data Recipients

Your personal data may be shared with the following recipients:

• Authorized personnel of YD PARTNERS LTD
• Our service providers (hosting, payment, delivery)
• Competent authorities upon legal request
• Our business partners (with your explicit consent)

7. Retention Period

Your personal data is retained for the duration necessary for the purposes for which it is collected:

• Customer account data: duration of business relationship + 3 years
• Order data: 10 years (accounting and tax obligations)
• Marketing data: 3 years from last contact
• Cookies: 13 months maximum

8. Data Transfer Outside the EU

Some of our data may be hosted or processed outside the European Union, particularly in the United Kingdom. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Accidental loss, destruction or alteration
• Unlawful processing
• Unauthorized disclosure

These measures include encryption of sensitive data, strict access controls and regular backups.

10. Your Rights

In accordance with GDPR and the Data Protection Act 2018, you have the following rights:

Right of access: You can obtain confirmation that your data is being processed and access that data.

Right to rectification: You can request correction of inaccurate or incomplete data.

Right to erasure: You can request deletion of your data under certain conditions.

Right to restriction of processing: You can request restriction of processing of your data in certain cases.

Right to data portability: You can receive your data in a structured, readable format or request its transfer to another data controller.

Right to object: You can object to the processing of your data for reasons relating to your particular situation or object to processing for direct marketing purposes.

Right to withdraw consent: When processing is based on your consent, you can withdraw it at any time.

Right to define post-mortem directives: You can define directives regarding the fate of your data after your death.

11. Exercising Your Rights

To exercise your rights, you can contact us:

• By email: contact@winurhome.com
• By post: YD PARTNERS LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
• By phone: +44 7782 288856

We will respond to you within a maximum of one month from receipt of your request. This period may be extended by two months in case of complexity or high number of requests.

Proof of identity may be requested to verify your identity.

12. Complaints

If you believe your rights are not being respected, you have the right to lodge a complaint with the competent supervisory authority:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: +44 (0) 303 123 1113
Website: ico.org.uk

For French residents, you can also contact:

Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
Phone: +33 (0)1 53 73 22 22
Website: cnil.fr

13. Cookies and Trackers

For more information about the use of cookies on our site, please see our “Legal Notice” page available at winurhome.com.

You can set your cookie preferences at any time through your browser settings.

14. Links to Third-Party Sites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

15. Minors

Our services are not intended for persons under 18 years of age. We do not knowingly collect personal data from minors. If we learn that a minor has provided us with personal data, we will delete it promptly.

16. Policy Changes

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to check this page regularly.

In case of substantial changes, we will inform you by email or via a visible notice on our site.

17. Contact

For any questions regarding this privacy policy or the processing of your personal data, you can contact us:

YD PARTNERS LTD
Email: contact@winurhome.com
Phone: +44 7782 288856
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ United Kingdom

By using our site winurhome.com, you accept the terms of this privacy policy.